{"id":19392,"date":"2026-02-06T23:53:02","date_gmt":"2026-02-06T21:53:02","guid":{"rendered":"https:\/\/www.bydomi.lt\/faq\/"},"modified":"2026-07-17T16:14:21","modified_gmt":"2026-07-17T14:14:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bydomi.lt\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column css=”.vc_custom_1703798961393{margin-right: 0px !important;margin-left: 0px !important;padding-right: 20px !important;padding-left: 20px !important;}”][vc_column_text css=”.vc_custom_1770499164736{padding-left: 30px !important;}”][\/vc_column_text][vc_tta_accordion section_title_tag=”h6″ shape=”square” color=”white” c_position=”right” active_section=”x-y” no_fill=”true” collapsible_all=”true” title=”About the Products” css=”.vc_custom_1770541960540{margin-bottom: 60px !important;}”][vc_tta_section title=”Why does the item I received look slightly different from the one shown in the photos?” tab_id=”1770495823266-f11f6972-4228″][vc_column_text css=”.vc_custom_1778001083507{padding-left: 30px !important;}”]Since all products are handmade, each one is unique. Therefore, colors, shapes, or small details may slightly differ from those shown in the photos \u2013 this is a natural part of the creative process.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are the ceramic products food-safe?” tab_id=”1770495817587-aed56262-a3e4″][vc_column_text css=”.vc_custom_1770499343140{padding-left: 30px !important;}”]Yes, the glazes used for products are food-safe.<\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can the items be washed in the dish washer?” tab_id=”1770495817601-300d9998-c8a2″][vc_column_text css=”.vc_custom_1770499349747{padding-left: 30px !important;}”]Hand wash only using ordinary dishwashing liquid. Not dishwasher safe. <\/p>\n

Because ceramics is fragile it is recommended to keep the items away from busy surfaces.<\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is it safe to use in the microwave?” tab_id=”1770495914435-b7704ac7-494a”][vc_column_text css=”.vc_custom_1770499356011{padding-left: 30px !important;}”]Microware safe.<\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion section_title_tag=”h6″ shape=”square” color=”white” c_position=”right” active_section=”x-y” no_fill=”true” collapsible_all=”true” title=”About Orders” css=”.vc_custom_1770541971940{margin-top: 0px !important;margin-bottom: 60px !important;}”][vc_tta_section tab_id=”1770496255670-1acece5a-b2ea” title=”Can I buy products that are not currently in stock?”][vc_column_text css=”.vc_custom_1778003060578{padding-left: 30px !important;}”]Most items are made to order, while those already available can be found in the In stock<\/a> section. For unique, one-of-a-kind ByDomi pieces, we can create a similar item inspired by the original.[\/vc_column_text][vc_column_text css=”.vc_custom_1770499192551{padding-left: 30px !important;}”][\/vc_column_text][\/vc_tta_section][vc_tta_section tab_id=”1770496255709-928bf365-6a3b” title=”Can ceramic items be personalised?”][vc_column_text css=”.vc_custom_1784297583186{padding-left: 30px !important;}”]I also create custom pieces. If you can’t find the size, shape, or design you’re looking for in my online shop, or if you have an idea of your own, feel free to get in touch. I’d be happy to discuss your vision and create a one-of-a-kind piece just for you. Browse my custom order gallery here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section tab_id=”1770496255724-cc9b5949-bd3c” title=”Can I change or cancel my order after it has been placed?”][vc_column_text css=”.vc_custom_1778002876176{padding-left: 30px !important;}”]<\/p>\n

<\/section>\n
\n
\n
\n
\n
\n
\n
\n
<\/section>\n
\n
\n
\n
\n
\n
\n
\n

By agreement. The sooner you get in touch, the higher the chance changes can be made. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1770499216063{padding-left: 30px !important;}”][\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I place an order outside of the website?” tab_id=”1770496719968-8272e53d-644c”][vc_column_text css=”.vc_custom_1778002224090{padding-left: 30px !important;}”]<\/p>\n

<\/section>\n
\n
\n
\n
\n
\n
\n
\n

Yes, you can. Just get in touch and we\u2019ll arrange the most convenient way for you to place your order. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1770499236267{padding-left: 30px !important;}”][\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion section_title_tag=”h6″ shape=”square” color=”white” c_position=”right” active_section=”x-y” no_fill=”true” collapsible_all=”true” title=”About Gifts” css=”.vc_custom_1770542023028{margin-bottom: 60px !important;}”][vc_tta_section tab_id=”1770496343104-fe6b9ca6-63a2″ title=”Can I add a note or card to my order?”][vc_column_text css=”.vc_custom_1778002343627{padding-left: 30px !important;}”]Yes \u2013 just provide your message, and we\u2019ll take care of the rest.[\/vc_column_text][vc_column_text css=”.vc_custom_1770499257146{padding-left: 30px !important;}”][\/vc_column_text][\/vc_tta_section][vc_tta_section tab_id=”1770496343123-f3b2072d-afcf” title=”I want to order a gift for a specific date. Will it be ready in time?”][vc_column_text css=”.vc_custom_1778003441102{padding-left: 30px !important;}”]Just let me know your desired date \u2013 I\u2019ll check if I can have it ready in time.[\/vc_column_text][vc_column_text css=”.vc_custom_1770499262603{padding-left: 30px !important;}”][\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion section_title_tag=”h6″ shape=”square” color=”white” c_position=”right” active_section=”x-y” no_fill=”true” collapsible_all=”true” title=”About Delivery” css=”.vc_custom_1770542036812{margin-bottom: 60px !important;}”][vc_tta_section tab_id=”1770496481160-3ca8b1c9-08d8″ title=”When will the order be shipped?”][vc_column_text css=”.vc_custom_1770499388307{padding-left: 30px !important;}”]See Order processing times<\/a>. <\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section tab_id=”1770496481182-37fcc615-cf10″ title=”Shipping to Lithuania: how long will it take?”][vc_column_text css=”.vc_custom_1770499394703{padding-left: 30px !important;}”]See Shipping to Lithuania<\/a>. <\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section tab_id=”1770496481205-e676c129-fda4″ title=”International shipping: how long does it take?”][vc_column_text css=”.vc_custom_1770499400547{padding-left: 30px !important;}”]See International shipping<\/a>. <\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section tab_id=”1770496911256-14f2be9f-bf86″ title=”Is shipping safe?”][vc_column_text css=”.vc_custom_1778003192024{padding-left: 30px !important;}”]Shipping is safe.[\/vc_column_text][vc_column_text css=”.vc_custom_1770499301931{padding-left: 30px !important;}”][\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion section_title_tag=”h6″ shape=”square” color=”white” c_position=”right” active_section=”x-y” no_fill=”true” collapsible_all=”true” title=”Other Questions”][vc_tta_section tab_id=”1770496532261-919ea31c-03b5″ title=”Where can I view the artworks?”][vc_column_text css=”.vc_custom_1778002634484{padding-left: 30px !important;}”]See Contacts<\/a>.[\/vc_column_text][vc_column_text css=”.vc_custom_1770499308675{padding-left: 30px !important;}”][\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column css=”.vc_custom_1703798961393{margin-right: 0px !important;margin-left: 0px !important;padding-right: 20px !important;padding-left: 20px !important;}”][vc_column_text css=”.vc_custom_1770499164736{padding-left: 30px !important;}”][\/vc_column_text][vc_tta_accordion section_title_tag=”h6″ shape=”square” color=”white” c_position=”right” active_section=”x-y” no_fill=”true” collapsible_all=”true” title=”About the Products” css=”.vc_custom_1770541960540{margin-bottom: 60px… <\/p>\n

Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-19392","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/pages\/19392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/comments?post=19392"}],"version-history":[{"count":39,"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/pages\/19392\/revisions"}],"predecessor-version":[{"id":44481,"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/pages\/19392\/revisions\/44481"}],"wp:attachment":[{"href":"https:\/\/www.bydomi.lt\/en\/wp-json\/wp\/v2\/media?parent=19392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}